Out of HoursNHS-111-LOGO-FINAL-CMYK-BLK_250x400.jpg

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.


For immediate, life-threatening emergencies, continue to call 999.


NHS Walk-in Centres 

These are GP / Nurse led drop in services which are usually open 365 days a year.  Your nearest Walk-in Centres are;

Nottingham - Opening hours are Monday to Sunday 7am to 9pm, including Bank Holidays.

The Nottingham NHS Walk-In Centre is on London Road next to the BBC on a business park,  You can call them on 0115 883 8500 for their exact location, current waiting times or to make an appointment for certain services.  http://www.nhs.uk/Services/Trusts/PctServices/Service/DefaultView.aspx?id=5821


Urgent Care Centres

Newark Hospital, Boundary Road, Newark, NG24 4DE

Urgent treatment centres are a facility you can go to if you need urgent medical attention, but it's not a life-threatening situation. ... You may be referred to an urgent treatment centre by NHS 111 or by a GP.

Conditions that can be treated at an urgent treatment centre include:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • feverish illness in adults
  • feverish illness in children
  • abdominal pain
  • vomiting and diarrhoea
  • emergency contraception

Accident and Emergency

These are for more serious problems such as chest pain, suspected stroke or sepsis or other conditions where you may need admission or assessment by speciality teams rather than just the A&E team. If in doubt as to where to go NHS 111 will provide advice. Nearest hospitals are:

  • King's Mill Hospital, Mansfield Rd, Sutton-in-Ashfield NG17 4JL
  • Bassetlaw Hospital, Blyth Road, Nottinghamshire, S81 0BD
  • Lincoln County Hospital, Greetwell Rd, Lincoln LN2 5QY
  • Nottingham University Hospitals QMC Campus, Derby Road, Nottingham, NG7 2UH
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website