Medication Supply Issues

We are having difficulty with obtaining several common items of medication at present. This includes but is not limited to medicines for HRT, diabetes and cholesterol. Our inability to get these things is a problem as none of our three main wholesalers are able to give consistent supply of these items due to wider shortages.

This should not reflect on the dispensary staff or their dedication as they are doing everything they can to try to secure supplies of your medication.

There may be times when other pharmacies are able to get medications that we cannot as they have larger contracts with the wholesalers and are supplied first during times of shortages.

We appreciate that this current situation is frustrating for everyone, most of all our hard-working dispensary staff but would like to remind you that we are doing our best and that all of our patients and staff deserve to be respected and spoken to politely. >

Yours, Dr Vipas and the team.

First Contact Physiotherapist

You can now book directly to see our physio, Farukh. He will be able to assess your problems, advise on any exercises, assess if any imaging requests are needed and even refer you on to a specialist or for more physio if needed.  

Dispensary Opening Hours from 28th June 2021

Please note that from Monday 28th June2021 the Dispensary at the surgery will not open until 9am. The main door will still open at 8.30am for appointments. We regret you will be unable to collect your prescriptions before 9am from this date forward. We apologise for any inconvenience this may cause.

COVID-19 Vaccinations

All Adults of 18 years or above are now entitled to Coronavirus vaccinations. If you have not yet had yours you can book by calling 119 or visiting the local booking site at https://www.swiftqueue.co.uk/nottinghamc19v.php or the national site at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination 

We are not currently booking patients for first vaccines or second vaccines at the surgery due to the vaccine that is used in younger age groups needing to be stored at extremely low temperatures. 

COVID-19 Results

If you have had a test organised by the surgery we are more than happy for you to call to discuss your results. If however you have been tested by your employer or in a testing environment outside the surgery we would ask that you contact the organiser of your test as we do not always have capacity to deal with these results. 

COVID 19 UPDATE

PLEASE DO NOT ATTEND HOUNSFIELD SURGERY UNLESS IT IS ABSOLUTELY NECESSARY

Any patient who has a pre booked appointment with the GP, Nurse or Health Care Assistant is advised  to telephone the surgery before attending.

Our GPs will be operating a telephone triage system for ALL appointments.

Anyone with a continuous cough, fever or flu-like symptoms MUST NOT come into the surgery.

For more information please visit the Corona Virus website

Novel Coronavirus Outbreak

If you believe that you have symptoms (including fever, shortness of breath and cough) that may represent infection with the novel coronavirus that originated in Wuhan, China please bear in mind that this is highly infective and you should not leave the building that you are in except on medical advice. NHS 111 can be contacted for further information and the surgery can offer telephone advice. ON NO ACCOUNT should you travel to the surgery. This information is particularly valid if you have visited mainland China in the past 14-28 days. Further information can be found here.

Payment for Prescriptions and Services

We are now able to accept card payments at the dispensary to pay for prescriptions and other chargeable services.

NEW: Text message appointment reminders.  If you would like to receive reminders for your appointments, please contact the surgery.

We have started to send text messages to patients for health promotion and appointment confirmation reminders.

Please ensure that the surgery has your correct mobile telephone number

Appointment reminders by text are an additional service and these may not take place on all occasions, the responsibility of attending appointments or cancelling them still rests with the patient.

The surgery does not offer a reply facility to enable patients to respond to texts directly.

Text messages are generated using a secure facility. However please understand that they are transmitted over a public network onto a personal telephone and as such may not be secure. However, the practice will not transmit any information which would enable an individual patient to be identified.

Owing to the near universal popularity of this service we make the assumption that having given us your phone number we may make calls or texts to it but if you have particular needs please let us know.

Ask at reception to sign up for SystmOnline to enable you to order your repeat prescriptions online or book / cancel an appointment with a GP

NEW: Book your doctors or Telephone Advice Appointment On-Line

We now have a some GP appointments and telephone advice appointments available to book online.

To use this function you will need to pop in to our reception with some form of identification, you will then be issued a username and password. You will not be able to bring in identification on behalf of another person.

For any patients already signed up for SystmOnline to order their prescriptions you will now automatically be able to book or cancel your doctor's appointment.

Please note this function is not available for booking nurse appointments at present as the necessary time varies upon your needs.

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